Customer Support Specialist
Location Wooster, OH 44691
Ports Petroleum Company, Inc. is seeking a highly motivated and dynamic Support Specialist to join our growing fuel team. Are you looking to transition from entry level to the next step in your career? If so, we want to hear from you.
The support specialist will help support the wholesale sales and supply teams. The ideal candidate is motivated, results-oriented, able to work in a fast-paced environment, and has a strong desire to grow.
Corresponding with existing and new customers via phone and email
Maintaining an accessible and organized filing system for sales and administrative professionals
Handling all administrative duties for the sales and supply departments, including scheduling client conferences and meetings
Helping management team members and executives as needed
Performing data entry duties, including metrics, sales figures, and other key data
Creating and processing sales in a timely manner
Expediting requests rush orders and altering sales orders and shipping information as required
Learning and operating CRM
Pricing orders to customers
Working with logistics to ensure top service provided to customers
Highly motivated, self-starter, with the ability to multitask
High energy, positive attitude, and determined
Ability to work well individually, as well as in a team setting
Ability to learn and retain product specific information
Ability to perform in a high stress/fast paced environment
Outstanding communication skills both verbal and written
Ability to problem solve collaboratively and individually
Critical thinker with analytical skills to project future customer needs
Microsoft Office; Excel, email, etc.
Perform normal daily functions associated with sitting at a desk and using a computer
Medical coverage, 401K, Paid time off, Paid training
If you are looking for a great opportunity to grow at a family oriented company, please apply today! To apply, email your resume to email@example.com.